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Updated: Aug 12, 2026

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Avaya 132-S-816 Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya Specialist - IP Office Implement & Support Elective Exam (132-S-916.2 Exam)
Exam Number:132-S-816
Exam Format:Multiple Choice
Available Languages:English
Related Certifications:Avaya Specialist - IP Office Implement & Support Elective
Avaya IP Office Certification Track
Sample Questions:Avaya 132-S-816 Sample Questions
Exam Way:Authorized testing center or online delivery depending on Avaya certification policies applicable at the time the exam was offered.
Pre Condition:Typically intended for candidates with knowledge or experience implementing and supporting Avaya IP Office solutions; official prerequisite requirements are not publicly specified for this legacy exam.
Official Syllabus URL:https://www.avaya-learning.com/

Avaya 132-S-816 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- Support Operations
  • 1. System monitoring and diagnostics
  • 2. Fault isolation and problem resolution
  • 3. Backup and restore procedures
Installation and Initial Configuration- System Installation
  • 1. Network parameter configuration
  • 2. Hardware installation
  • 3. Software initialization
Voice Messaging and Unified Communications- Messaging Features
  • 1. Client application support
  • 2. Voicemail configuration
  • 3. Unified messaging integration
IP Office Solution Architecture- IP Office Platform Overview
  • 1. Deployment scenarios
  • 2. Licensing concepts
  • 3. System components and editions
Networking and Integration- Connectivity
  • 1. Third-party integration
  • 2. SIP and IP trunk configuration
  • 3. Networking multiple IP Office systems
User and Telephony Configuration- Extension and User Administration
  • 1. Extension configuration
  • 2. User creation and management
  • 3. Call routing and numbering plans

Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:

1. Which two statements are true about upgrading to Release 3 with Modular Messaging for Microsoft Exchange? (Choose two.)

A) The Microsoft Exchange Release must be 5.5 or greater.
B) The Microsoft Exchange Release must be 2000 or 2003.
C) The Avaya Messaging Application Server (MAS) must be Release 2.0.
D) The Avaya Messaging Application Server (MAS) must be Release 1.1.


2. A customer returns the planning forms for a new Message Networking (MN) implementation. They indicate that the MN system should have an IP address of
66.255.22.34 with a subnet mask of 255.255.255.0 and a default gateway of 66.255.21.1.
Why is the MN server unable to transmit packets outside of its local subnet?

A) The MN server should not have a public IP address like 66.x.x.x; it should have a private address like 10.x.x.x or 192.168.x.x.
B) The subnet mask of 255.255.255.0 is inappropriate for the class A IP address 66.x.x.x.
C) The customer has installed a firewall on the default gateway of 66.255.21.1.
D) The default gateway is on a subnet different from the MN, thereby making it unreachable.


3. Which three should be part of an Avaya Messaging Application Server (MAS) NT backup? (Choose three.)

A) Caller Application Editor
B) Caller Applications
C) Custom prompts and custom tone files
D) The final and most recent Data Collection file after the system is installed
E) The original Data Collection file and planning forms


4. Which three message store details are required to complete the Data Collection Tool (DCT) for the Exchange Message Store Information page? (Choose three.)

A) Corporate Network Details
B) Microsoft Windows Domain
C) Message Storage Server (MSS)
D) Peer Email Server
E) Peer Directory Server


5. On an Message Networking (MN), when configuring Authentication, Authorization and Accounting (AAA) servers _____.

A) the system may have both RADIUS and LDAP server types active at the same time
B) the system can be configured to require a RADIUS server to use TSL/SSL
C) for a single AAA server type the system may have two servers configured
D) the system may have multiple types of LDAP server types active at the same time


Solutions:

Question # 1
Answer: B,D
Question # 2
Answer: D
Question # 3
Answer: B,C,D
Question # 4
Answer: B,D,E
Question # 5
Answer: C

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