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Updated: Oct 16, 2026
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Cisco 300-810 Exam Certification Details:
| Sample Questions | Cisco 300-810 Sample Questions |
| Exam Price | $300 USD |
| Exam Code | 300-810 CLICA |
| Recommended Training | Implementing Cisco Collaboration Applications (CLICA) |
| Duration | 90 minutes |
| Exam Registration | PEARSON VUE |
| Exam Name | Implementing Cisco Collaboration Applications |
| Passing Score | Variable (750-850 / 1000 Approx.) |
| Number of Questions | 55-65 |
Implementing Cisco Collaboration Applications (300-810) Exam Benefits
- Implementing Cisco Collaboration Applications (300-810) enhances professional credibility of aspirants and hence ameliorate career opportunities-promotion, increase in pay, job portability
- Implementing Cisco Collaboration Applications have a cutting edge among competitors and peers.As Implementing Cisco Collaboration Applications (300-810) certification serves as portable proof of skill and ability.
- Implementing Cisco Collaboration Applications (300-810) Certification provides practical experience to candidates from all the aspects to be a proficient worker in the organization.
- Implementing Cisco Collaboration Applications (300-810) has the skills and knowledge to use the tools to complete the task efficiently and cost effectively than the other non-certified professionals lack in doing so.
- Implementing Cisco Collaboration Applications (300-810) will be confident and stand different from others as their skills are more trained than non-certified professionals.
Cisco 300-810 Exam Overview:
| Certification Vendor: | Cisco |
|---|---|
| Exam Name: | Implementing Cisco Collaboration Applications |
| Exam Number: | 300-810 CLICA |
| Exam Format: | Simulation, Drag and Drop, Multiple Choice |
| Related Certifications: | CCNP Collaboration |
| Real Exam Qty: | Not publicly disclosed |
| Passing Score: | Not publicly disclosed |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 120 minutes |
| Available Languages: | English, Japanese |
| Exam Price: | $400 USD |
| Sample Questions: | Cisco 300-810 Sample Questions |
| Exam Way: | Pearson VUE testing centers worldwide / Online Proctored |
| Pre Condition: | No formal prerequisites, but recommended: CCNP Collaboration certification or equivalent knowledge |
| Official Syllabus URL: | https://learningnetwork.cisco.com/s/300-810-clica-exam-topics |
You can read the Implementing Cisco Collaboration Applications (300-810) Exam topics below
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our 300-810 exam dumps will include the following topics:
1. Single Sign-On (SSO) for Collaboration Applications(15%)
Binding
Describe these types of SSO as they relate to Collaboration
Kerberos
Integrated Windows AD
Assertion
Profiles
Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
Describe these components of SAML 2.0 and later
Smart card
Protocol
2. Cisco Unified IM and Presence(30%)
Troubleshoot Cisco Unified IM&P on premises
Centralized Cisco Unified IM&P
Persistent chat
Persistent chat
Configure Cisco Unified Instant Message and Presence on premises
Apple Push Notification Service
Apple Push Notification Service
Calendar integration
Calendar integration
High availability
High availability
Federation configuration (XMPP and SIP)
Federation configuration (XMPP and SIP)
XMPP
3. Cisco Unity Connection and Cisco Unity Express(30%)
Auto-Attendant
Troubleshoot Cisco Unity Express integration to Cisco Unified CME
Implement toll fraud prevention
User management
User management
Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager
LDAP integration
Voicemail transfers and greetings
Voicemail transfers and greetings
Troubleshoot these in Cisco Unity Connection
Basic call handler scripting (Auto-Attendant)
Basic call handler scripting (Auto-Attendant)
MWI
MWI
MWI
Distribution lists
Routing rules
Routing rules
Call handlers
Call handlers
Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express
Describe digital networking in multicluster deployments in Cisco Unity Connection
Voicemail management
Voicemail management
Configure these in Cisco Unity Connection
4. Application Clients(25%)
- Troubleshoot Cisco Jabber voicemail integration
- Troubleshoot certificate validation for Jabber clients
- Troubleshoot service discovery
- Describe the Cisco Unified Attendant Console Advanced integration
- Configure DNS for service discovery
- Troubleshoot Cisco Jabber Instant Messaging and Presence
- Configure Jabber client installation switches
- Troubleshoot Cisco Jabber phone control
Topics Covered in the Exam
This test examines the candidate's knowledge regarding collaboration technology through the questions related to the four major domains. They involve all the core areas you need to know to become a skilled professional. Each domain has a specific percentage of the total content and comprises the following syllabus:
- Cisco Unity Connection and Cisco Unity Express
This domain also takes about 30% of the exam questions. It assesses one’s skills in configuring and troubleshooting call handlers, voicemails transmissions, routing rules, and more using Cisco Unity Connection. Other relevant parts of this domain include toll fraud prevention, Cisco Unity Express troubleshooting, and digital networking in Cisco Unity Connection.
- Single Sign-On (SSO) for Collaboration Applications
This topic covers 15% of the exam questions. It requires you to know the various SSO types for collaboration and the SAML SSO login process flow based on Cisco Collaboration solutions. You'll also be tested on your familiarity with SAML components.
- Cisco Unified IM and Presence
About 30% of the test questions you'll meet will come from this section. To answer them correctly, you need to know the configuration procedure for Cisco Unified Instant Message and troubleshooting methods for Cisco Unified IM&P — both on-premises.
- Application Clients
About 25% of the questions will come from this module. It requires you to understand how to configure and troubleshoot DNS for service discovery as well as Cisco Jabber voicemail integration, phone control, and client installation switches. You should also have a clear idea of the description of the Cisco Unified Attendant Console Advanced integration.
Cisco 300-810 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Cisco Unity Connection Implementation | 15% | - Implement Cisco Unity Connection integration with UCM - Implement Cisco Unity Connection messaging - Implement Cisco Unity Connection user accounts and contacts - Implement call handlers and routing rules |
| Cisco Unified Communications Manager Implementation | 30% | - Describe Cisco UCM deployment and call routing - Implement dial plan analysis and optimization - Implement UCM auto-registration and IP phone deployment - Implement Cisco UCM traffic simplification via SIP trunking - Implement extension mobility and UCM device mobility - Implement hunt groups and call queuing - Implement UCM security features |
| Cisco Expressway Implementation | 15% | - Implement firewall traversal for B2B calls - Implement Cisco Expressway security and certificates - Implement Cisco Expressway for Mobile and Remote Access |
| Cisco Unified Communications Solutions Overview | 15% | - Describe on-premises and hybrid deployment models - Describe Cisco Collaboration architecture and cloud deployment models - Describe Cisco collaboration endpoints and clients |
| Cisco Webex Collaboration Solutions | 10% | - Describe Cisco Webex Meetings and Teams integration - Describe Webex App hybrid services deployment |
| Cisco Unified IM and Presence Implementation | 15% | - Implement Cisco Unified IM&P compliance features - Implement Cisco Unified IM&P services and users - Implement IM&P high availability |
Cisco Implementing Cisco Collaboration Applications Sample Questions:
An engineer is implementing Cisco Jabber at a company whose domain is "ciscovoice.com". The engineer wants users inside the enterprise network to be able to discover their home Cisco UCM automatically. Which DNS SRV record must be added to their internal DNS?
- A. collab-edge._tls.ciscovoice.com pointing to Cisco UCM.
- B. collab-edge._tcp.ciscovoice.com pointing to Cisco UCM.
- C. cisco-uds._tls.ciscovoice.com pointing to Cisco UCM
- D. cisco-uds._tcp.ciscovoice.com pointing to Cisco UCM
Correct Answer: D 🗳️
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
Which SIP Trunk setting is needed to enable BFCP?
- A. SIP Trunk Security Profile
- B. SIP Profile
- C. Redirecting Diversion Header Delivery ?Outbound
- D. Rerouting CSS
Correct Answer: B 🗳️
A collaboration engineer is configuring service discovery for Cisco Jabber clients with an on- premises Cisco IM and Presence deployment. Clients on the corporate network are working Clients on the public internet cannot locate the corporate services.
What must the engineer configure to enable service discovery for these clients?
- A. _cisco-uds._tls.example.com external DNS SRV record
- B. _collab-edge._tls.example.com external DNS SRV record
- C. _cisco-uds._tcp.example.com external DNS SRV record
- D. _collab-edge._tcp.example.com external DNS SRV record
Correct Answer: B 🗳️
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
Which two Cisco Unity Connection logs are used to troubleshoot issues with Message Waiting Indicators? (Choose two.)
- A. Connection Notifier
- B. Connection Conversation Manager
- C. Connection Message Transfer Agent
- D. Connection Mailbox Sync
- E. Connection IMAP Server
Correct Answer: A,B 🗳️
Explanation: Only visible for Test4Sure members. You can sign-up / login (it's free).
Refer to the exhibit. A collaboration engineer is troubleshooting an issue with high availability on the Cisco IM and Presence Service. Users have not reported any degradation in service. Which steps resolve the issue?
- A. Start all critical services on the second node, and select the Fallback button in the "Presence Redundancy Group Configuration".
- B. Go to "Presence Redundancy Group Configuration" on the Cisco UCM Administration page and select the Fallback button.
- C. Go to "Presence User Assignment" on the Cisco UCM Administration page and select "rebalance users" for all users.
- D. Start all critical services on both nodes and select "rebalance users" in the "Presence User Assignment".
Correct Answer: D 🗳️
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