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| Certification Vendor: | Hewlett Packard Enterprise (HPE) |
| Exam Name: | Selling HPE AI and As-a-Service Solutions |
| Exam Number: | HPE2-E84 |
| Available Languages: | English, Japanese, Latin American Spanish, Brazilian Portuguese |
| Passing Score: | 70% |
| Exam Duration: | 60 minutes |
| Exam Price: | $150 USD |
| Exam Format: | Multiple Choice, Multiple Response, Drag-and-Drop |
| Certificate Validity Period: | 3 years |
| Real Exam Qty: | 30–42 |
| Related Certifications: | HPE Sales Certified - Hybrid Cloud Solutions HPE Sales Certified - Edge-to-Cloud Solutions |
| Recommended Training: | HPE Sales Enablement - AI & As-a-Service |
| Exam Registration: | HPE Certification Portal Pearson VUE |
| Sample Questions: | HP HPE2-E84 Sample Questions |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | No formal prerequisites; recommended: basic knowledge of HPE portfolio, cloud, and as-a-service models |
| Official Syllabus URL: | https://www.hpe.com/us/en/certification/exams/HPE2-E84.html |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HPE AI Solutions & Value Proposition | 25% | - Use cases and business benefits of AI solutions - HPE AI portfolio and key differentiators - HPE and NVIDIA partnership and offerings |
| Topic 2: Customer Challenges & Market Trends | 15% | - Drivers for as-a-service and hybrid cloud adoption - Value of HPE Financial Services and HPE Services - Business and technical challenges customers face |
| Topic 3: HPE GreenLake & Consumption-Based Solutions | 20% | - GreenLake Flex and core solutions - GreenLake value and consumption model - Financial and operational advantages |
| Topic 4: Solution Positioning & Sales Process | 20% | - Value-based selling techniques - Align solutions to customer requirements - Differentiate HPE from competitors |
| Topic 5: Selling HPE Software as a Service (SaaS) | 20% | - Identify and qualify SaaS opportunities - Positioning HPE SaaS offerings - SaaS model benefits for customers and partners |
1. A fast-growing software company needs to expand its IT infrastructure to support its development and QA teams. They are hesitant to tie up capital in depreciating hardware assets and are looking for ways to preserve cash for hiring more developers.
Which benefits of using HPE Financial Services should a sales professional emphasize for this customer? (Select all that apply.)
A) It provides deep technical expertise for migrating workloads to the cloud.
B) It helps align technology costs with business benefits by spreading payments over time.
C) It offers break/fix hardware support with guaranteed service level agreements.
D) It enables a circular economy approach through asset upcycling and certified pre-owned options.
E) It can free up capital and preserve cash flow for investment in core business activities.
2. A customer with strong Environmental, Social, and Governance (ESG) goals wants to understand how HPE can help them build a more sustainable IT strategy. They are particularly concerned about energy consumption and overprovisioning in their data center.
Which HPE offerings and capabilities should a sales professional highlight to address these sustainability concerns? (Select all that apply.)
A) The ability to purchase servers with the maximum possible number of CPUs and memory modules to ensure future capacity.
B) The HPE Sustainability Dashboard, which provides visibility into IT energy consumption, carbon footprint, and utilization metrics.
C) The use of older, less efficient hardware that has already been fully depreciated to avoid new manufacturing.
D) The HPE GreenLake consumption model, which helps eliminate overprovisioning by aligning capacity with real-time needs.
E) HPE's Asset Upcycling Services, which provide a secure and environmentally responsible way to retire old IT equipment.
3. A customer is in a competitive evaluation for a storage-as-a-service solution. The IT director is leaning toward Dell APEX but has concerns about management complexity. The HPE sales professional presents the following information to highlight HPE's advantage.
Competitive Differentiator: Unified Cloud Experience
HPE Position:
- Single cloud console (DSCC) for managing the entire global fleet of block, file, and DR services.
- Intent-based provisioning simplifies administration.
- AIOps (HPE InfoSight) predicts and prevents issues across the stack.
Known Competitor Information (Dell APEX):
- Requires multiple, separate tools for different storage types and services.
- Lacks the equivalent depth of predictive analytics for issue prevention.
Which key value propositions should the sales professional emphasize to counter the Dell APEX position? (Select all that apply.)
A) HPE offers lower monthly pricing for all service tiers.
B) HPE allows customers to manage their entire data infrastructure lifecycle, from provisioning to protection, through a single cloud-native interface.
C) Dell APEX offers a faster initial procurement and deployment timeline.
D) HPE provides a consistent, simplified operational experience across the hybrid cloud, reducing management overhead and risk.
E) HPE's AI-driven approach to infrastructure management proactively keeps applications running without manual intervention.
4. A customer's operations team is struggling to manage their IT environment. They present the following challenges.
Customer Pain Points:
- Too many different monitoring tools for servers, network, and cloud.
- The IT team gets thousands of alerts, but it's hard to find the real root cause of a problem.
- It takes too long to resolve incidents because teams have to manually correlate data from different systems.
- They have no way to automate routine fixes.
Which HPE SaaS solution is specifically designed to address all of these operational challenges?
A) OpsRamp
B) HPE GreenLake for Block Storage
C) HPE Aruba Networking Central
D) HPE Financial Services
5. A customer is implementing a complex HPE GreenLake solution that includes private cloud, data protection, and networking components. The customer's IT team is highly skilled in their legacy environment but has no experience with cloud operating models or managing an as-a-service platform.
Customer Profile:
- Technical Expertise: Strong in traditional IT, weak in cloud/AaS.
- Project Scope: Complex, multi-workload HPE GreenLake deployment.
- Key Concern: "How do we ensure a smooth transition and that my team can effectively manage this new environment without extensive trial and error?" Which HPE Service offering should be positioned as essential for this customer's success?
A) HPE Financial Services Asset Upcycling.
B) HPE Operational Services.
C) A simple services credit with the GreenLake contract.
D) Basic break/fix hardware support.
Solutions:
| Question # 1 Answer: B,D,E | Question # 2 Answer: B,D,E | Question # 3 Answer: B,D,E | Question # 4 Answer: A | Question # 5 Answer: B |
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