Prepare with EXIN ITIL Deutsch exam torrent, pass for sure
Updated: Sep 16, 2026
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EXIN ITIL Deutsch Exam Overview:
| Certification Vendor: | PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Foundation |
| Exam Number: | ITIL 4 Foundation |
| Available Languages: | Vietnamese, English, Finnish, Czech, Italian, Portuguese (Brazil), Japanese, Arabic, Indonesian, Polish, Malay, German, Greek, Ukrainian, Dutch, Turkish, Thai, Russian, Swedish, Chinese (Simplified), Korean, Spanish, French, Romanian, Hungarian, Norwegian |
| Exam Duration: | 60 (75 for non-native speakers) |
| Passing Score: | 65% (26/40) |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader |
| Certificate Validity Period: | 3 years (renewable via 60 CPD points) |
| Exam Price: | $599 USD |
| Real Exam Qty: | 40 |
| Exam Format: | Multiple Choice |
| Sample Questions: | EXIN ITIL Deutsch Sample Questions |
| Exam Way: | Online (Remote Proctored) or On-site (Test Center) |
| Pre Condition: | None |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/ITIL-4-Foundation |
EXIN ITIL Deutsch Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Know the purpose and key terms of selected ITIL practices | - Describe the purpose of selected practices
|
| Understand the purpose and components of the ITIL service value system | - Describe the ITIL service value system |
| Understand the key concepts of service management | - Recall the definition of: service, utility, warranty, customer, user, service management, sponsor - Describe the key concepts of creating value with services - Describe the key concepts of service relationships |
| Understand the four dimensions of service management | - Describe the four dimensions: Organizations and People, Information and Technology, Partners and Suppliers, Value Streams and Processes |
| Understand how the ITIL guiding principles can help an organization adopt and adapt service management | - Describe the nature, use and interaction of the guiding principles - Explain the use of the guiding principles |
| Understand how the ITIL practices contribute to the service value chain | - Explain the role of selected practices in the service value chain |
| Understand the activities of the service value chain, and how they interconnect | - Describe the interconnected nature of the service value chain and its activities: Plan, Improve, Engage, Design & Transition, Obtain/Build, Deliver & Support |
EXIN ITIL V3 Foundation (ITIL Deutsch Version) Sample Questions:
Was ist der Ausgangspunkt für die Optimierung?
- A. Standardisierung von Praktiken und Dienstleistungen
- B. Sicherstellung der Einbindung der Stakeholder
- C. Bestimmen, wo die positivsten Auswirkungen erzielt werden könnten
- D. Verständnis der Vision und Ziele der Organisation
Correct Answer: D 🗳️
Was sollte getan werden, um die geeigneten Messgrößen für die Messung eines neuen Dienstes zu bestimmen?
- A. Messung der Leistung in den ersten sechs Monaten und Entwicklung einer Lösung auf Grundlage der Ergebnisse
- B. Kunden bitten, numerische Ziele anzugeben, die ihren Anforderungen entsprechen
- C. Verwenden von Betriebsdaten zum Erstellen detaillierter Serviceberichte
- D. Offene Fragen an den Kunden stellen, um seine Anforderungen zu ermitteln
Correct Answer: C 🗳️
Welche der folgenden Punkte sind im Zweck des Druckers zur „kontinuierlichen Verbesserung“ enthalten?
- A. Die Ausrichtung der Praktiken und Dienstleistungen der Organisation an sich ändernde Geschäftsanforderungen
- B. Die Verringerung der Wahrscheinlichkeit und der Auswirkungen von Vorfällen
- C. Die schnellstmögliche Wiederherstellung des normalen Servicebetriebs
- D. Die Herstellung von Verbindungen zwischen der Organisation und ihren Stakeholdern auf strategischer und taktischer Ebene
Correct Answer: A 🗳️
Was kann als Betriebsmodell für die Erstellung und Verwaltung von Produkten und Dienstleistungen beschrieben werden?
- A. Governance
- B. Leitprinzipien
- C. Praktiken
- D. Service-Wertschöpfungskette
Correct Answer: D 🗳️
Welche Rolle wäre für jemanden mit viel Erfahrung in der IT- und Geschäftswelt am BESTEN geeignet?
Sie verfügen außerdem über Erfahrung in der Verwaltung von Beziehungen zu verschiedenen Interessengruppen, darunter Lieferanten und Geschäftsführern.
- A. Autorität ändern
- B. Problemanalytiker
- C. Service-Level-Manager
- D. Service-Desk-Agent
Correct Answer: C 🗳️
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