Updated: Aug 22, 2026
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| Certification Vendor: | Western Governors University (WGU) |
| Exam Name: | Organizational Behaviors and Leadership |
| Exam Number: | IBC1 |
| Exam Price: | Included in WGU tuition; no separate fee |
| Available Languages: | English |
| Real Exam Qty: | 75–80 |
| Related Certifications: | Principles of Management (IAC1) Managing Organizations & Leading People (C200) |
| Certificate Validity Period: | No expiration (course competency) |
| Exam Duration: | 120 minutes |
| Passing Score: | 700 / 1000 |
| Exam Format: | Multiple-choice, Single-select |
| Recommended Training: | Organizational Behavior Textbook (Kreitner & Kinicki) WGU Course Learning Resources |
| Exam Registration: | WGU Student Portal |
| Sample Questions: | WGU Organizational-Behaviors-and-Leadership Sample Questions |
| Exam Way: | Proctored online assessment via WGU-approved remote proctoring platform |
| Pre Condition: | Open to all WGU business program students; no prior exam required |
| Official Syllabus URL: | https://www.wgu.edu/ |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Organizational Structure and Culture | 15% | - Organizational Culture and Socialization - Organizational Design and Structure Types - Organizational Change and Innovation |
| Topic 2: Individual Behavior and Processes | 25% | - Motivation Theories and Applications - Emotions, Attitudes, and Job Satisfaction - Personality, Perception, and Values - Decision Making and Problem Solving |
| Topic 3: Leadership Concepts and Practices | 25% | - Power, Influence, and Politics - Contingency and Situational Leadership - Leadership Traits, Behaviors, and Styles - Ethical Leadership and Trust |
| Topic 4: Team and Group Dynamics | 25% | - Conflict Management and Negotiation - Communication Processes and Barriers - Group Development and Types of Teams - Team Roles, Norms, and Cohesion |
| Topic 5: Organizational Environment and Outcomes | 10% | - Stress Management and Well-being - Workplace Diversity and Inclusion - Organizational Effectiveness and Performance |
1. Which approach might be used to mentor a less-experienced employee?
Choose 1 answer
A) Counseling and sponsorship
B) Coaching and threatening
C) Refereeing and counseling
D) Threatening and sponsorship
2. An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.
Which kind of reward is this?
Choose 1 answer
A) Compensatory reward
B) Affiliation reward
C) Extrinsic reward
D) Intrinsic reward
3. Recognize how workplace politics influence behavior within an organization.
How do employees often respond when feeling threatened by organizational politics?
Choose 1 answer
A) With organizational investment
B) With proactive behaviors
C) With high performance pressures
D) With defensive behaviors
4. Which term describes the tendency for individuals to expend less effort when working collectively than when working individually?
Choose 1 answer
A) Independent effort
B) Selective perception
C) Social loafing
D) Employee disengagement
5. A team is struggling to become productive but cannot decide who should do what.
How should the team leader attempt to resolve the problem?
Choose 1 answer
A) Research the problem and impose a solution without argument
B) Coach the team through the difficult
C) Disband the team because the problem cannot be solved
D) Resign as team leader
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: B |
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