Last Updated: Aug 20, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Interaction Design | 14% | - Designing effective page layouts - Creating wireframes and prototypes - Defining user flows and interactions |
| Topic 2: Information Architecture | 12% | - Creating effective labeling and categorization systems - Designing site maps and navigation structures |
| Topic 3: UX Fundamentals | 16% | - Describing the user-centered design process - Understanding accessibility standards and guidelines - Identifying user interface design principles |
| Topic 4: Salesforce Lightning Design System | 13% | - Identifying the purpose and resources of SLDS - Applying SLDS components and patterns |
| Topic 5: Visual Design | 11% | - Applying Salesforce Lightning Design System (SLDS) - Designing responsive and mobile-friendly interfaces |
| Topic 6: Testing | 11% | - Analyzing testing results and making recommendations - Planning and conducting usability testing |
| Topic 7: Configuration and Customization | 10% | - Configuring Lightning pages and apps for optimal UX - Understanding declarative customization options for UX |
| Topic 8: Discovery | 13% | - Determining business needs and user needs - Identifying customer experience objectives and goals - Analyzing existing user experiences and identifying gaps |
1. Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries role hierarchy to control data visibility. In the new fiscal year, UC is planned to reorganize the roles and reassign accounts owners. Which two points should an architect consider in this situation?
Which two point should an Architect consider in this situation?
Choose 2 answers
A) Replacing Account records ownerships massively can cause data skew.
B) Using a temporary parking lot account to improve performance.
C) Restricting the organization-sharing configurations to private.
D) Changing complex role hierarchy can cause a high level of sharing recalculation.
2. Cloud Kicks (CK) is building a new community portal using Experience Cloud. CK's Designer is asked to provide examples of out-of-box functionality that will make for great customer enagement.
In which three Ways Could CK's customers engage?
Choose 3 answers
A) Choose personalized branding
B) Customize page layouts
C) Join affinity groups
D) Recognize peers with badges
E) Endorsement of skills and expertise
3. A UX Designer wants to ensurenew Salesforce users are given the appropriate onboarding experience.
Which two on-App Guidance customizations should be used?
A) Customize prompt theme
B) Configure minimum three steps
C) Set prompt permissions
D) Specify prompt scheduling
4. A UX Designer has been asked to optimize a Lightning app for screen reader-assisted accessibility.
How should the page be optimized?
A) Place components in adjacent tabs.
B) Stackcomponents on the same page.
C) Switch to a Lightning Console layout.
D) Use accordions to organize components.
5. Cloud Kicks is incorporating Relationship Design principles into its business model and customer offerings wherever possible.
Which principle would represent their company strategy?
A) Highlighting product benefits over uncovering customer needs
B) Reframing products in terms of outputs over outcomes
C) Prioritizing engagement over number of impressions
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: C,D,E | Question # 3 Answer: C,D | Question # 4 Answer: D | Question # 5 Answer: C |
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