Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

1. Your company has purchased and implemented Fusion Sales. During Beta testing, your company received feedback that a button in the sales catalog is unclear and confusing. You have been assigned to re-label the text in every button instance.
Identify the two steps that you will take to accomplish this task.

A) Access the Oracle Composer by navigating to a page that displays the button. Select Administration > Customize from Fusion's global area.
B) Navigate to the Product Group Administration page and use Usage Functions to override the button label.
C) Navigate to the Product Group Administration > Display Options tab to Specify the product group to be updated.
D) Navigate to the Setup and Maintenance Overview page > Manage Product Group Lookups page Add a new button label value by using Add item Label Values.
E) Set the visibility level to Site.

2. You are the administrator in charge of Oracle Fusion CRM configuration for your company. While configuring products, you identify a gap where Fusion doesn't provide a default method of capturing company's custom account code.
Select the two possible methods used to customize the application and capture the data.

A) Run a SQL command to alter the database and add a column for the account code.
B) Use an Extensible flexfield.
C) Use a Descriptive flexfield.
D) Use a Key flexfield.
E) Use Oracle Pane Composer to modify the product page.

3. Your company currently limits product groups by customer type. In addition to customer type, your company has determined that product groups should also include a physical eligibility, and has decided to base this on postal code.
While attempting to add the Postal Code Eligibility rule, Fusion returns an error.
Identify the issue that would cause this error.

A) The postal code data has been incorrectly configured within the Fusion application.
B) Oracle Fusion cannot limit eligibility by postal code.
C) Physical and marketing eligibility rules cannot be combined.
D) The children product, groups are not set to inherit rules from the parent product group.
E) The physical eligibility's life-cycle phase has been incorrectly set.

4. Your company has asked you to customize the Oracle Fusion Customer page by using Oracle Composer.
Select the three true statements.

A) "Visibility" is a required value and is the first value that is set.
B) Source View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
C) Design View is the most appropriate view because it provides access to page layout components that are not otherwise exposed.
D) Page Composer is accessed by navigating to the Customer page and selecting Administration > Customize from the global area.
E) "Visibility" is a required value that may be set at any point during the configuration process.
F) Page Composer is accessed by selecting the Manage Page Composer task and during down on the Customers hyperlink.

5. Which three options qualify as Master Geographical elements, while defining Geography dimension and building a Territory Zone Hierarchy?

A) Japan
B) Middle East Africa
C) London
D) Eastern Europe
E) Western USA
F) France

Solutions: