Prepare with Avaya 6201.1 exam torrent, pass for sure
Updated: Jun 19, 2026
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Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Sample Questions:
1. Which three ways can be used to verify the CMS is collecting data from the Communication Manage? (Choose three)
A) The arrow an the CMS menu is up
B) From the CMS menu. Maintenance Connection Status shows a link operational.
C) From the CMS menu, Maintenance: Error Log Report shows calls being transmitted
D) The /cms/pbx/3cd<#>/spi.err shows calls being transmitted.
E) The /cms/install/logdir/admin. log shows a link is operational.
2. A technician integrates the customer's network and links the CM reference between CM and CMS is greater than 24 hours.
What can be done to fix the problem?
A) In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
B) From Solaris login as root and use the date command
C) Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
D) Shutdown the CMS to the ak prompt level and adjust the BIOS time.
3. What is the term of an extension that routes calls to specific vector?
A) Vector Routing Number (VRN)
B) Routing Directory Number (RDN)
C) Hunt Group Number (HGN)
D) Vector Directory Number (VDN)
4. To configure the eri0 network device on CMS, which set of Solaris files, must be edited?
A) /dev/eri0 and /dev/hostname.eri0
B) /net/eri0 and/net/netmasks
C) /cms/install/net use and /cms/install/netboo.eri0
D) /etc/hostname. Eri0 and /etc/netmasks
5. Which Call Center package includes Expert Agent Selection (AES)?]
A) Call Center Standard
B) Call Center Basic
C) Call Center Introductory
D) Call Center Elite
Solutions:
| Question # 1 Answer: A,B,E | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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