Exam Code: ACP-120
Exam Name: Jira Cloud Administrator
Certification Provider: ATLASSIAN
Corresponding Certification: Jira Administrator

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Updated: Jun 10, 2026

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ATLASSIAN ACP-120 Exam Syllabus Topics:

Topic	Details
Topic 1	Notifications: This part evaluates the skills of Project Admins in managing notifications in Jira. It covers how to set up notification schemes, customize events in workflows, and configure notifications in both project types. Understanding how user settings impact notifications and how to troubleshoot email handlers is also essential.
Topic 2	Workflows and Automation: This section tests the knowledge of Jira Cloud Administrators in building workflows for both company-managed and team-managed projects. It includes configuring statuses, transitions, and rules in workflows, as well as creating automation rules that perform repetitive actions. Admins must also understand how permissions relate to workflow behavior and automation triggers.
Topic 3	Issue Types, Fields, Screens: This domain assesses the skills of Jira Cloud Administrators in setting up issue types, custom fields, and screen layouts. It involves configuring how information is displayed in issues, managing sub-tasks and epics, and understanding field behaviors. It also covers working with field contexts and screen schemes for different project types.
Topic 4	Access, Permissions, Security: This section of the exam measures the skills of Jira Cloud Administrators and covers how to manage user access at different levels like organization, projects, and issues. It includes understanding admin roles, assigning permissions, managing global and project permissions, and setting issue-level security. Admins need to know how these permissions connect across Jira's structure and how to handle both team-managed and company-managed project setups.
Topic 5	System Administration: This domain is for Jira Cloud Administrators and focuses on managing overall system settings. It includes changing the look and feel of Jira, setting up default dashboards, enabling time tracking, linking apps, configuring statuses and priorities, and handling system backups and data imports. Admins must also understand how these settings affect the entire instance
Topic 6	Advanced User Features: This section measures the expertise of Jira Cloud Administrators in using advanced Jira features like JQL (Jira Query Language) to create complex filters, dashboards, and subscriptions. It also includes performing bulk operations and understanding the implications of editing multiple issues at once, such as sending notifications or changing workflow statuses.

Reference: https://community.atlassian.com/learning/certifications/jira-administration-for-cloud

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