Prepare with Salesforce FS-Con-101 exam torrent, pass for sure
Updated: Aug 15, 2026
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Salesforce FS-Con-101 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Field Service Consultant Exam |
| Exam Number: | FS-Con-101 |
| Exam Duration: | 105 minutes |
| Passing Score: | 63% |
| Exam Format: | Multiple-choice, Multiple-select, Scenario-based items |
| Real Exam Qty: | 60-65 |
| Certificate Validity Period: | 2 years |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Service Cloud Consultant |
| Available Languages: | English |
| Exam Price: | USD 200 (retake: USD 100) |
| Recommended Training: | Prepare for Your Salesforce Field Service Consultant Credential Implement Salesforce Field Service (FSL201) |
| Exam Registration: | Kryterion Webassessor Salesforce Certification Portal |
| Sample Questions: | Salesforce FS-Con-101 Sample Questions |
| Exam Way: | Online proctored or in-person at Kryterion testing centers |
| Pre Condition: | Must hold Salesforce Certified Administrator and Salesforce Certified Service Cloud Consultant certifications |
| Official Syllabus URL: | https://trailheadacademy.salesforce.com/certificate/exam-fs-consultant---FS-Con-101 |
Salesforce FS-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Managing Inventory | 8% | - Manage products, consumption, and returns - Select inventory and price book models |
| Topic 2: Managing Scheduling and Optimization | 28% | - Manage service appointment lifecycle and assignment - Set up operating hours and availability - Configure scheduling policies and optimization rules - Use dispatcher console and scheduling tools |
| Topic 3: Managing Assets | 5% | - Maintain assets and asset relationships - Track asset history and maintenance |
| Topic 4: Configuring Maintenance Plans | 5% | - Design and implement maintenance plans - Schedule recurring work |
| Topic 5: Configuring Mobility | 10% | - Enable mobile workflows and sign-off processes - Distinguish mobile app capabilities - Configure Field Service mobile app settings |
| Topic 6: Permissions and Sharing | 5% | - Configure permission sets and access - Manage territory visibility and sharing rules |
| Topic 7: Managing Work Orders | 23% | - Manage work order lifecycle, line items, and milestones - Relate work orders, service appointments, and products - Configure work order processes, types, and parameters |
| Topic 8: Managing Resources | 16% | - Understand license types and deployment - Manage time sheets, operating hours, and skills - Set up and manage crews and resource types - Configure service territories and membership |
Salesforce Certified Field Service Consultant Sample Questions:
1. Universal Containers wants to ensure Technicians have the correct equipment before arriving at a Job site.
Which two considerations should the Consultant take into account when configuring Salesforce Field Service?
Choose 2 answers
A) Work Types can be configured to include Required Products on Work Orders and Work Order Line Items.
B) Quantity and Unit of Measure are required when adding a Required Product.
C) Validation Rules and Triggers created on the Work Order and Work Order Line Item objects are automatically recreated for Work Types.
D) Required Products must be added to both the Work Order and all Work Order Line Items.
2. Universal Containers has implemented a Flow that allows Technicians to replace faulty or damaged Assets directly fromwithin the Salesforce Field Service mobile app.
Once a replacement has been made, where can the Asset Relationships be viewed?
A) Only the Primary Assets related list on the Asset object
B) Only the Primary Assets related list on the Work Order object
C) Both the Primary Assets and Related Assets related lists on the Work Order object
D) Both the Primary Assets and Related Assets related lists on the Asset object
3. Universal Containers wants to track the work that is performed on the customer's install base. Which object relationship should the Consultant utilize to meet this requirement?
A) Work Orders to Products
B) Work Orders to Assets
C) Products to Accounts
D) Assets to Products
4. A service technician at Ursa Major Solar handles yearly maintenancechecks. The job usually lasts 2 to 3 hours. Due to the lack of customer availability, many appointments are cancelled or need to be rescheduled at the last minute.
Which two features would be most helpful in aiding the dispatcher with updated schedules fortechnicians?
Choose 2 answers
A) In-day Optimization
B) Reshuffle
C) Resource Schedule Optimization
D) Group Nearby
5. How should a Consultant configure Salesforce Field Service to ensure agents and dispatchers can quickly create Work Orders with the appropriate materials?
A) Create Work Types with Products Required.
B) Create Work Types and Locations.
C) Create Work Types with Products Consumed.
D) Create Work Types with Work Order Line Items.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: A,B | Question # 5 Answer: A |
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