Prepare with HP HP2-B102 exam torrent, pass for sure
Updated: Aug 01, 2026
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HP HP2-B102 Exam Overview:
| Certification Vendor: | HP |
| Exam Name: | HP Imaging and Printing Sales Fundamentals Exam |
| Exam Number: | HP2-B102 |
| Related Certifications: | HP Managed Print Specialist Sales HP ExpertONE Certification |
| Exam Format: | Multiple Choice |
| Available Languages: | English, Japanese, Simplified Chinese, Korean |
| Exam Price: | $55 - $120 USD |
| Exam Duration: | 60 minutes |
| Passing Score: | Not officially disclosed / Approx. 70% |
| Certificate Validity Period: | 2 - 3 years |
| Real Exam Qty: | 40 |
| Recommended Training: | HP Official Training & Learning Resources |
| Exam Registration: | HP Certification Portal Pearson VUE HP Exam Vouchers |
| Sample Questions: | HP HP2-B102 Sample Questions |
| Exam Way: | Online proctored / Web-based secure browser |
| Pre Condition: | No official prerequisites; 6 months sales experience recommended |
| Official Syllabus URL: | https://certificationportal.hp.com/ |
HP HP2-B102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Industry Trends and Customer Needs | 20% | - Imaging and printing market trends - Customer business challenges and pain points - Identifying customer segments and requirements |
| Topic 2: Sales Process and Techniques | 25% | - Upselling and cross-selling strategies - Handling objections and competitive positioning - Consultative sales methodology |
| Topic 3: HP Imaging and Printing Technologies & Products | 30% | - HP laser and inkjet printing technologies - HP supplies portfolio and cartridge technology - HP hardware and MFP solutions overview |
| Topic 4: Solutions and Services | 25% | - Value-added services and support offerings - Software tools and management utilities - HP managed print services (MPS) |
HP Imaging and Printing Sales Fundamentals Sample Questions:
1. What does the HP Printing Sales Guide help resellers do?
A) find which devices are discontinued
B) create professional sales presentations
C) calculate their margin on each device, accessory, supply, and
D) determine the discounts that are available to them
2. What is the key driver in a transactional sale?
A) the customer
B) the product
C) long-term planning
D) perceived customer benefits
3. Why is understanding the meaning of color important?
A) to avoid sending the wrong message to your customers
B) to pick the colors that best match the user's personality
C) to select colors that are easily available in the print market
D) to select colors similar to a competitor's colors
4. What is a key reason for HP's reputation of reliability?
A) industry-leading service and support
B) stronger plastic framework
C) rigorous testing
D) fewer product cycles
5. What are three of the six stages of the technology lifecycle? (Select three)
A) Assessment
B) Procurement
C) Purchasing
D) Repair
E) Evaluation
F) Planning
G) Deployment
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: A,E,F |
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