Updated: Aug 19, 2026
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| Certification Vendor: | HP |
| Exam Name: | Selling HP Thin Clients |
| Exam Number: | HP2-H11 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Exam Duration: | 60 minutes |
| Exam Price: | USD 95-150 (varies by region) |
| Passing Score: | 70% |
| Related Certifications: | HP Sales Certification Portfolio |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 30-50 |
| Recommended Training: | HP Learning Center HP Thin Client Sales Training |
| Exam Registration: | HP Certification & Learning Pearson VUE HP Exams |
| Sample Questions: | HP HP2-H11 Sample Questions |
| Exam Way: | Online proctored exam via Pearson VUE or authorized testing centers |
| Pre Condition: | Basic understanding of HP client computing solutions recommended |
| Official Syllabus URL: | https://www.hp.com |
| Section | Objectives |
|---|---|
| Topic 1: Value Proposition and Use Cases | - Virtual desktop infrastructure (VDI) scenarios - Industry applications (finance, healthcare, education) - Remote work and secure endpoint computing |
| Topic 2: Competitive Positioning | - Comparison with traditional PCs - Comparison with other thin client vendors |
| Topic 3: Sales Scenarios and Customer Requirements | - Identifying customer pain points - Mapping solutions to business needs |
| Topic 4: Security and Manageability | - Centralized device management (HP Device Manager) - Endpoint security features - Firmware and lifecycle management |
| Topic 5: HP Thin Client Portfolio Overview | - Hardware and device specifications - Thin client product families and positioning - HP ThinPro and Windows IoT overview |
1. Which operating system software does the HP MultiSeat Computing Solution host computer run?
A) Citrix XenServer 5.5
B) Microsoft Small Business Server 2008
C) VMware View
D) Microsoft Windows MultiPoint 2010 Server
2. When comparing HP thin client management software, such as HP Device Manager and HP Client Automation, with Wyse thin client management software, what are the HP advantages? (Select two.)
A) Client Automation functionality is similar to the Wyse Device Manager Enterprise Edition, but is free with all HP thin clients.
B) Device Manager is free with all HP thin clients.
C) Device Manager can be installed on Windows or Linux.
D) Client Automation supports thin clients, PCs, virtual machines, and blades.
E) Device Manager supports HP thin clients as well as most competing thin clients.
3. Which step follows a technical review in the HP Customer Driven Sales Methodology (CDSM)?
A) product evaluation
B) proposal review
C) proposal acceptance
D) performance rating
4. Which model should you recommend to a customer who needs to connect up to 10 users to the HP MultiSeat host computer?
A) Essentials Configuration
B) Enterprise Configuration
C) SMB Configuration
D) Extended Configuration
5. What is the first step of a successful technical evaluation process?
A) technical assessment by the customer and HP
B) business evaluation test by the customer
C) business requirements assessment by HP
D) technical proposal development by HP
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B,D | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: B |
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