Updated: Aug 24, 2026
No. of Questions: 58 Questions & Answers with Testing Engine
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| Certification Vendor: | Hewlett Packard Enterprise (HPE) |
| Exam Name: | Selling HP PPS ServiceOne Services |
| Exam Number: | HP2-H33 |
| Available Languages: | English |
| Real Exam Qty: | 58 |
| Passing Score: | 70% |
| Exam Duration: | 70 minutes |
| Exam Format: | Multiple Choice |
| Related Certifications: | HP Sales Certified – Printing and Personal Systems Services HP ExpertONE Sales Certifications |
| Sample Questions: | HP HP2-H33 Sample Questions |
| Exam Way: | Proctored (Pearson VUE or HPE test centres; online delivery may be available). |
| Pre Condition: | Experience in HP sales, especially in services and solutions selling; familiarity with HP Care Pack and service offerings. |
| Official Syllabus URL: | https://certification-learning.hpe.com/ |
| Section | Objectives |
|---|---|
| Topic 1: HP PPS ServiceOne Services Overview | - HP ServiceOne Services portfolio and offerings - Value proposition of HP PPS services |
| Topic 2: Sales Process and Strategies | - Sales methodologies for ServiceOne engagements - Handling objections and closing deals |
| Topic 3: HP PPS Services Implementation Concepts | - Care Pack and Contractual service features - ServiceOne service lifecycle and delivery |
| Topic 4: Selling HP PPS ServiceOne Services | - Identifying customer needs and qualifying opportunities - Positioning and articulating service value to customers |
1. What is true about HP Standard Contractual Services?
A) HP standard Contractual Services can provide special customer delivery requirements, such as project management.
B) The HP Standard Contractual Services are annual services for multiple products on one agreement.
C) Each HP Standard Contractual Services agreement is linked to one hardware serial number.
D) HP Standard Contractual Services are prepaid annual service packages typically sold at the point of hardware sale.
2. Which service corresponds to the following discovery question: "Do you have the proper measures in place to avoid expensive regulatory or civil liabilities as a result of improper control or disposition of sensitive data?"
A) Asset Tagging
B) Defective Media Retention
C) Installation
D) Tracking and Recovery Services
3. Which trigger is a good indicator of an opportunity to offer HP Care Pack Services? (Select three.)
A) A customer is concerned about potential security breaches by irresponsible employees.
B) A customer has a high volume of sensitive data to protect.
C) A customer needs an onsite technician to support the hardware fleet.
D) A customer needs to be able to add or remove devices from the same service engagement.
E) A customer requires project management to deploy personal systems.
F) A customer has established security policies and procedures.
4. Which type of HP PPS Services allow for an onsite engineer who is dedicated to supporting HP hardware?
A) HP Custom Contractual Services
B) HP Care Pack Services
C) HP Standard Contractual Services
D) HP Priority Services
5. Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a customer's business?
A) Mitigation of Risk Services
B) Equipment Deployment Services
C) Data Protection Services
D) Hardware Protection Services
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: B,C,E | Question # 4 Answer: B | Question # 5 Answer: C |
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