Updated: Sep 13, 2026
No. of Questions: 212 Questions & Answers with Testing Engine
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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics CRM 3.0 Customization |
| Exam Number: | MB2-422 |
| Real Exam Qty: | 50–75 |
| Exam Format: | Scenario-based, Multiple Answer, Multiple Choice |
| Exam Price: | $125–$150 USD |
| Related Certifications: | MB2-421 Microsoft Dynamics CRM 3.0 Installation and Configuration MB2-423 Microsoft Dynamics CRM 3.0 Applications MB2-498 Extending Microsoft Dynamics CRM 3.0 |
| Certificate Validity Period: | Retired, no active validity |
| Exam Duration: | 90–120 |
| Available Languages: | English |
| Passing Score: | 700 / 1000 |
| Recommended Training: | Microsoft Official Course 5327: Customizing Microsoft Dynamics CRM 3.0 |
| Exam Registration: | Pearson VUE (historical) |
| Sample Questions: | Microsoft MB2-422 Sample Questions |
| Exam Way: | Onsite at Prometric / Pearson VUE test centers; retired since ~2011 |
| Pre Condition: | No mandatory prerequisites; recommended for MCBMSP CRM 3.0 track |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/previous-versions/microsoft-crm/mb2-422 |
| Section | Weight | Objectives |
|---|---|---|
| Manage Solutions and Deployment | 8% | - Apply customization best practices - Create, export, and import customizations |
| Customize Entities and Attributes | 30% | - Manage entity ownership and security scope - Create and modify system/custom entities - Define attribute types, properties, and requirements |
| Implement Business Rules and Workflows | 12% | - Set field requirements, visibility, and default values - Configure basic workflow rules and automation |
| Customize Forms, Views, and Navigation | 25% | - Design and modify main, quick create, and mobile forms - Edit site map and navigation pane - Create, filter, and sort system and personal views |
| Configure Relationships and Lookups | 25% | - Implement 1:N, N:1, and N:N relationships - Create and configure lookup fields - Set relationship cascading rules |
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