Salesforce Certified MuleSoft Hyperautomation Developer Sample Questions:

1. A Salesforce admin for AnyAirlines constructs a MuleSoft Composer flow that retrieves a record based on a unique ID using the Get Records action from a Salesforce connector. They will use the result to send a Slack message.
How can they achieve this task?

A) 1. Add a For Each loop after the Salesforce action step iterating over the collection of Salesforce records.2. Use a Slack action step to construct the messages from the record being processed.
B) 1. Add an If/Else Block after the Salesforce action step, which contains a branch checking if the Salesforce action step returned exactly one record.2. In the branch, add a Slack action step and use the record to construct the message.
C) 1. Add a Slack action step after the Salesforce action step.2. Use the first record from the collection of Salesforce records to construct the message.
D) 1. Add a Slack action step after the Salesforce action step.2. Use the record to construct the message.

2. The customer support team at Northern Trail Outfitters manages and maintains customer service cases using Service Cloud. The team collaborates with other stakeholders such as the sales, product, and technical support teams to resolve cases using Slack.
The team needs to use a MuleSoft Composer flow to automatically trigger when a case is created or modified in Service Cloud with notifications in Slack. Based on these specific case requirements, the team routes the cases to the sales, product, or the technical support team.
What flow component must the customer support team use to route the cases?

A) Swimlane
B) For Each
C) If/Else
D) Switch/Case

3. Northern Trail Outfitters (NTO) wants to automate a multi-step process that spans several departments.
How do Interactive Steps in Flow Orchestration help NTO involve users at key steps of the process?

A) They allow the user to interact with the process in between automated backend steps.
B) They allow the user to interact directly with external systems through the Salesforce Ul.
C) They leverage Al processing to automatically interact with the customer and collect customer data.
D) They enable users to collaborate on specific work items.

4. An RPA process is invoked by a MuleSoft Composer flow. The RPA process has a User Task that can take up to 24 hours to complete.

A) Create a second MuleSoft Composer flow that runs on a schedule and checks if the RPA process is complete.
B) Wait for the RPA process to complete and use the results in the same MuleSoft Composer flow.
C) Create a second MuleSoft Composer flow that starts when the RPA process is complete.
D) Wait for the RPA process to complete and invoke a second MuleSoft Composer flow via REST API.
E) Using best practices, how should the results be consumed by MuleSoft Composer?

5. AnyAirlines needs to select a tool for developing an integration between Salesforce and an ERP system in the cloud. The requirements state that the systems must communicate bidirectionally and as close to real time as possible. The ERP system can be accessed via a SOAP-based web service.
Which tool meets the requirements of this integration?

A) MuleSoft Composer
B) MuleSoft RPA
C) Anypoint Studio
D) Orchestrator

Solutions: