PMI Project Management Office Certified Professional Sample Questions:

1. A PMO professional for an engineering company was contacted by a newly hired project manager who wanted to submit an urgent change request to reset the baseline for the project schedule. The project manager did not understand the process for submitting such a request. Because this project is critical for the company, any delays might put the project at risk.
What should the PMO professional do?

A) Instruct the project manager to follow the project management governance model, which has predefined processes and procedures for change requests.
B) Support the project manager in creating the change request and guide the project manager through its submission and approval.
C) Ensure that the project manager attends the required training that will provide more information about the change management process.
D) Tell the project manager to refer to the organizational process assets (OPAs) for the change request template and provide support as needed.

2. The senior management of an organization is unable to cope with an increasing number of projects. The chief operations officer heard of a very successful PMO in another organization and decided to recruit their PMO leader. The expectations are high for the new PMO leader, and the organization demands they set up a PMO that is as successful as their previous organization's PMO.
What is the first thing the PMO leader should do to deliver on this expectation?

A) Benchmark the current services with their previous experience and adjust the services as needed.
B) Analyze the customer expectations and apply their experience from the previous organization as needed.
C) Define the appropriate type of PMO for the current organizational context and develop services accordingly.
D) Establish the same services based on their experience in the previous organization to guarantee success.

3. The organization's PMO intends to transform its role into an agility-driven PMO.
Which option should the PMO leader take to help the PMO become more agile?

A) Collaborate with PMO customers to develop and prioritize a comprehensive product backlog.
B) Establish a process for collecting new ideas to improve PMO services for customers.
C) Implement the Scrum framework within the agile teams to enhance collaboration.
D) Introduce a collaborative software platform to streamline team communication.

4. A PMO team member who joined the PMO 5 years ago as a junior PMO analyst recently received feedback from customers indicating a lack of initiative in handling daily tasks, leading to a low perception of the PMO's value.
What should the PMO professional leading the PMO do to resolve this issue?

A) Find another role for the PMO team member within the PMO.
B) Provide training to the PMO member through a training provider.
C) Find another role for the PMO team member outside the PMO.
D) Provide mentoring to the PMO team member to increase their performance.

5. Last year, a company established a new PMO to enhance the management of its customer projects. After 1 year, the CFO is dissatisfied with the perceived lack of value in the PMO's periodic reports, and the CIO has raised concerns about the PMO staff's insufficient IT competencies.
What should a PMO professional recommend to the company's CEO to address these concerns?

A) Suggest that the PMO manager train the PMO resources on cloud platforms and master new software development practices.
B) Ask the PMO manager to assess the needs and expectations of senior executives and remodel the PMO processes and competencies consequently.
C) Suggest organizing a meeting with the PMO manager to discuss the feedback from senior executives and determine the next steps.
D) Ask the PMO manager to meet with the CFO and rework the content of the periodical reports.

Solutions: