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IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:

1. What are the key trends driving the Commerce space?

A) None of the above.
B) Customers want to simplify shopping by using one channel for a given transaction.
C) Customers expect highly personalized and rich interaction.
D) Businesses are becoming product-centric.

2. In which of the core business areas of the Smarter Commerce initiative does IBM Sterling Order Management solution fit into?

A) Service
B) Sell and Service
C) Market
D) Buy

3. Which of the following components is included in the standard IBM Sterling Order Management solution bundle?

A) Product Configurator
B) Pricing and Promotions
C) Global InventoryVisibility
D) Marketing
E) Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions.

4. In what phase of the Smarter Commerce lifecycle does WebSphere Commerce solution fit into?

A) Sourcing and procurement of goods and services.
B) Personalization and marketing across all channels
C) Selling and fulfillment across channels.
D) Servicing customer needs across multiple channels.

Solutions: