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Languages: English, Arabic (Saudi Arabia), Chinese (Simplified), Chinese (Traditional), Dutch, German, Spanish, French, Japanese, Korean
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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.
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Part of the requirements for: Microsoft Office Specialist: Microsoft Outlook 2016
Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Manage contacts and groups | 10-15% | - Create and edit contacts - Share and update contact information - Create and manage contact groups |
| Topic 2: Manage schedules | 35-40% | - Create appointments, meetings, and events - Create and manage calendars - Manage tasks and notes - Share and update calendars - Manage meeting requests and responses |
| Topic 3: Manage the Outlook environment for productivity | 20-25% | - Configure mail and reading options - Perform search operations - Customize Outlook settings - Print and save items |
| Topic 4: Manage messages | 35-40% | - Organize and manage messages - Create and format email messages - Configure message tracking and delivery options - Apply rules and Quick Steps - Insert items and attachments |
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