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Salesforce Certified Platform Strategy Designer Sample Questions:

1. Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.
What should the strategy designer intentionally do to drive this outcome7

A) Design with exclusion experts.
B) Increase the design timeline.
C) Set customer acquisition targets for diverse audiences.

2. Cloud Kicks (CK) notices a significant customer churn due to a disconnect between product features and user needs.
Which course of action should CK's strategy designer propose to improve the situation"?

A) Request product owners to envision future state and provide better requirements.
B) Clarify requirements and enable quality assurance teams with better acceptance criteria.
C) Facilitate a co-creation workshop to help generate ideas grounded in research insights.

3. Cloud Kicks' product team is working with the sales team to identify a new feature to add to their next product release. A developer on the team believes it may be on an upcoming Salesforce Release.
Which resource should be used to verify this?

A) Salesforce Developer Release Notes
B) Salesforce Lightning Design System Release Notes
C) Salesforce Architects Product Roadmaps

4. A strategy designer is presenting their new service vision to an executive audience What should the designer include in the executive summary to meet the audience needs?

A) A detailed report of the data that informed the new vision
B) The different options explored in the process of designing this vision
C) A plan description including who needs to act and what they need to do

5. Cloud Kicks (CK) wants to drive more business, brand loyalty, and product awareness at its retail partner stores. CK would like to have the ability to effectively run promotions and optimize in-store visits.
Which Salesforce product should be recommended for this business need?

A) Consumer Goods Cloud
B) Marketing Cloud
C) Loyalty Cloud

Solutions: