Prepare with Avaya 3000.2 exam torrent, pass for sure
Updated: Sep 04, 2026
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Avaya 3000.2 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000-2 / 3000.2 |
| Exam Price: | $125 USD |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Related Certifications: | Avaya IP Office Platform Certifications Avaya Certified Implementation Specialist (ACIS) - SME Communications |
| Passing Score: | Not publicly disclosed by Avaya |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 90–103 |
| Exam Duration: | 90 minutes |
| Recommended Training: | Avaya IP Office Administration and Maintenance Avaya SME Communications Support Training |
| Exam Registration: | Avaya Learning Center Pearson VUE Registration |
| Sample Questions: | Avaya 3000.2 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended: Avaya official training and hands-on experience with IP Office / SME Communications solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3000.2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Security and Administration | 15% | - Access Control and Permissions
|
| Topic 2: SME Communications Solution Architecture | 20% | - Solution Design Principles
|
| Topic 3: Maintenance and Troubleshooting | 35% | - Backup, Restore & Upgrades
|
| Topic 4: Installation and Configuration | 30% | - IP Office Setup
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question 1
An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)
A. IP500 VCM Channels License
B. PRI24/PRI30 Expansion Card
C. IP500 T1/E1 Channels License
D. PRI-UNI Expansion Card
E. VCM32
Question 2
After upgrading an IP Office to an IP500v2, a customer complains that their third-party call accounting software does not connect to the previously installed IP Office Delta Server. How can this be resolved?
A. Re-evaluate the accounting package since IP Office does not support Delta Server beyond 5.0.
B. Upgrade Delta Server to the latest release using the IP Office Admin software.
C. Set the IP Office CDR Record Format to Enhanced using the IP Office Manager application.
D. Change the default port of 8080 for the Delta Server to a different port number to avoid the port conflict.
Question 3
You are staging a new install with an IP500v2. The customer wants to use Embedded Voicemail (EVM) for voicemail recordings. The customer would like to maximize the capacity of the Secure Digital (SD) card slots for maximum voicemail recording capacity. Which SD card would maximize the voicemail recording capacity for this customer?
A. Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot.
B. Use the SD card purchased through Avaya for the System SD card slot. Purchase a commercial USB external hard drive with the maximum storage size to be used for voicemail recordings and put this in the external USB connection on the back of the IP500.
C. Use the SD card purchased through Avaya for the Optional SD card slot. Purchase a commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the System SD card slot.
D. Purchase a commercial SD card with the maximum storage size to be used for voice mail recordings and put this card in the System SD card slot. Purchase an additional commercial SD card with the maximum storage size to be used for voicemail recordings and put this card in the Optional SD card slot. This will maximize voicemail recording capacity.
Question 4
In Windows Services, which tab would you use to allow the VoiceMail Pro service to run as a specific user?
A. General
B. Advanced
C. User
D. Log On
E. Dependencies
Question 5
A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?
A. The UMS service is installed automatically.
B. The Windows account does not have permission.
C. The UMS licenses have not been loaded.
D. The server platform does not meet the requirements.
Solutions:
| Question 1 Answer: C,D | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: D | Question 5 Answer: D |
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