Prepare with Peoplecert ITILFNDv5 exam torrent, pass for sure
Updated: Aug 21, 2026
No. of Questions: 143 Questions & Answers with Testing Engine
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Peoplecert ITILFNDv5 Exam Overview:
| Certification Vendor: | PeopleCert |
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITILFNDV4 (commonly referred to as ITIL 4 Foundation) |
| Exam Price: | Varies by region (~USD 250–500 equivalent) |
| Real Exam Qty: | 40 multiple-choice questions |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Practice Manager |
| Exam Format: | Multiple-choice, Closed book, Online proctored or test center |
| Passing Score: | 65% (26 out of 40 correct answers) |
| Exam Duration: | 60 minutes |
| Available Languages: | English, Arabic, Chinese (Simplified), French, German, Japanese, Portuguese, Spanish |
| Certificate Validity Period: | 3 years (PeopleCert certification validity policy) |
| Recommended Training: | AXELOS ITIL 4 Resources PeopleCert Official ITIL 4 Foundation Training |
| Exam Registration: | PeopleCert ITIL Certification Page ITIL Official Information (AXELOS/PeopleCert) |
| Sample Questions: | Peoplecert ITILFNDv5 Sample Questions |
| Exam Way: | Online proctored exam or in-person test center via PeopleCert |
| Pre Condition: | No formal prerequisites required. Basic understanding of IT concepts is recommended. |
| Official Syllabus URL: | https://www.peoplecert.org/browse-certifications/it-governance-and-service-management/itil-4-foundation |
Peoplecert ITILFNDv5 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Key Concepts of Service Management | - Organizations, Service Providers, Service Consumers - Products and Services - Value and Value Co-Creation |
| Topic 2: ITIL Management Practices | - Technical Management Practices Overview - Service Management Practices Overview - General Management Practices Overview |
| Topic 3: The Four Dimensions of Service Management | - Value Streams and Processes - Partners and Suppliers - Organizations and People - Information and Technology |
| Topic 4: ITIL Service Value System (SVS) | - Guiding Principles - Service Value Chain - Continual Improvement - Governance |
Peoplecert ITIL Foundation (Version 5) Sample Questions:
1. Identity the missing word in the following sentence
The purpose of the service configuration management practice is to ensure that accurate and reliable information about the configuration of [?], and the CIs that support them, is available when and where it is needed
A) organizations
B) relationships
C) services
D) outcomes
2. Which of the following is a key success metric for 'Transition' activity?
A) Service performance against the agreed SLA targets
B) Quality of the resources and services outsourced from suppliers
C) Speed of normal service restoration
D) Number and impact of deployment errors
3. The board of directors approves a new digital strategy and instructs management to prioritize investment in cloud infrastructure to support future growth. Which governance activity does this represent?
A) Monitor
B) Engage stakeholders
C) Evaluate
D) Direct
4. Which of the following is a part of purpose of'deliver' activity?
A) Designing product prototypes
B) Obtaining supplier resources
C) Managing user onboarding
D) Monitoring support systems
5. Which dimension of product and service management addresses data and technologies used in digital product and services?
A) Value streams and processes
B) Organizations and people
C) Partners and suppliers
D) Information and technology
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |
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