Updated: Jul 09, 2026
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1. U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning consultant, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision Hub.
Which property allows you to use the risk segment computed by the decision table in the decision strategy?
A) pxOutcome
B) pxResu/t
C) pxRiskSegment
D) pxSegment
2. U+ Bank, a retail bank, wants to include offer related images in the emails that they send to their qualified customers.
As a decisioning consultant, what best practice must you follow to include images in the emails?
A) Embed images in the email directly
B) Provide links to images in the email
C) Attach images to the email
D) Host images on an external server
3. MyCo, a mobile company, uses Pega Customer Decision Hub to display offers to customers on its website. The company wants to present more relevant offers to customers based on customer behavior. The following diagram is the action hierarchy in the Next-Best-Action Designer.
The company wants to present offers from both the groups and arbitrate across the two groups to select the best offer based on customer behavior.
As a decisioning consultant, what must you do to present offers from the two groups?
A) Create a decision strategy at the Issue-level.
B) Map a real-time container to the Top-level or Issue-level.
C) Set contact limits for both the groups.
D) Enable an engagement policy for the second group.
4. To calculate the total number of customer responses of four actions in a group, you must use________________.
A) one Group By component
B) one Set Property component
C) four Group By components
D) four Set Property components
5. U+ Bank wants to offer credit cards only to customers with a low-risk profile. The customers are divided into various risk segments from AAA to CCC. The risk segmentation rules that the business provides use the Age and the customer Credit Score based on the following table. The bank uses a scorecard model to determine the customer Credit Score.
As a decisioning consultant, how do you implement the business requirement?
A) Add a decision table to a decision strategy and pass the credit score as the parameter.
B) Add a decision table to a decision strategy and reference it in the scorecard component.
C) Add three contact policies that correspond to the three risk segments.
D) Add the risk segmentation rules in the Results tab of the scorecard rule.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |
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