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NEW QUESTION 13
An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.
What combination of risk capacity and risk appetite this situation?
- A. Low risk capacity, high risk appetite
- B. High risk capacity, low risk appetite
- C. High risk capacity, high risk appetite
- D. Low risk capacity, low risk appetite
Answer: A
NEW QUESTION 14
An external service provider is developing a new strategy for delivering social media services. The success of new services depends on high levels of customer satisfaction achieved through the highest level of support to users.
As part of an internal analysis, which factor is MOST important to consider to ensure that the service provider has the capability to provide the service?
- A. A mixed demographic of users with varied levels of IT skills
- B. Employment laws effecting service provider staff
- C. Well-trained service desk staff with a broad set of skills
- D. Knowledge and understanding of potential Innovative technology
Answer: D
NEW QUESTION 15
Which statement is CORRECT about risk management in digital organizations?
- A. All risk management efforts should focus on assets owned by the organization
- B. All the organization's slaveholders should contribute to risk assessment
- C. All risks could cause harm to the organization if they are not managed
- D. All risk management should start by assessing the current state
Answer: B
NEW QUESTION 16
A software development organization has a very traditional way of working that no longer meets their market needs. They currently manage all budgets via their development and operations business units. They want to change so that they can develop and deploy solutions rapidly In response to constantly changing market needs.
How should they change their funding model to support this?
- A. Switch 10 funding teams and value streams
- B. Provide additional funding lo development and operations
- C. Switch to funding programmes and protects
- D. Provide additional funding via the research and development budget
Answer: A
NEW QUESTION 17
An organization has utilized digital technology to make significant improvements to business processes that have contributed to the achievement of its strategic objectives. What does this describe?
- A. Digital positioning
- B. Operational technology
- C. Digital transformation
- D. Organizational disruption
Answer: C
NEW QUESTION 18
An organization is aiming to use an innovative social media platform to improve engagement with young consumers.
What should the organization's strategy focus on?
- A. Customer and market relevance supported by operational excellence
- B. Market relevance supported by ecosystem disruption
- C. Ecosystem disruption supported by operational excellence
- D. Operational excellence supported by customer and market relevance
Answer: A
NEW QUESTION 19
The leaders of an organization ate defining an approach to optimize its value streams and processes to create a more efficient way of working.
What should this approach focus on?
- A. Organizational resilience
- B. Uninterrupted delivery
- C. Elimination of waste
- D. Organizational agility
Answer: C
NEW QUESTION 20
Which is a leadership skill that relates to having a digital mindset?
- A. Looking at the potential of new tools to meet customer needs
- B. Measuring the success of strategic digital initiatives
- C. Bulking a rapport with regulators and government officials
- D. Sharing success stories frequently to motivate others
Answer: A
NEW QUESTION 21
An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it.
What is the MOST approach to achieve this?
- A. Tallor strategic communications to the stakeholders preferences
- B. Deliver compulsory strategic awareness sessions regularly
- C. Ensure there is one common communication channel for the strategy
- D. Utilize metrics to ensure stall comply with the strategy
Answer: A
NEW QUESTION 22
An organization has started a digital transformation programme, and wants to create a culture of innovation.
This month, the CIO plans to deliver a presentation on how chatbots can improve the customer registration experience.
Which approach is the CIO using to support the programme?
- A. Giving employees time for training and development
- B. Establishing a mantel intelligence culture
- C. Encouraging digital technology opportunities
- D. Working with workflow and talent management
Answer: C
NEW QUESTION 23
An organization is continually changing to maintain customer and market relevant. The changes adopting new technologies, expanding to new markets, and adjusting the service portfolio.
Which is the BEST approach to ensure that suppliers and partners support these changes?
- A. Organizational resilience
- B. Uninterrupted delivery
- C. Technology replacement modernization
- D. Sourcing strategy
Answer: D
NEW QUESTION 24
An organization strategy requires them to continually maintain market relevance.
Which approach is the MOST relevant to achieve this objective?
- A. PESTLE analysis
- B. Employee 360
- C. Customer 360
- D. Digital transformation
Answer: C
NEW QUESTION 25
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