2025 New Salesforce-Communications-Cloud Dumps - Real Salesforce Exam Questions
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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:
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NEW QUESTION # 13
Universal Connect (UC) offers dedicated internet service to business customer. UC requires that when the first dedicated internet service is added then it automatically adds the customer premises Equipment (CPE). UC also has requirement to be able to use the same Ethernet access device for their future offerings like VOIP and business TV. How should consultant model have dedicated internet services and Ethernet across devices offers
- A. Model the Ethernet access device and dedicated internet service offers as two standalone offer with a recommends relationship that recommends the Ethernet access device when internet service is added
- B. Model the Ethernet access device as a child product of the dedicated internet service offer
- C. Model Ethernet access device and dedicated Ethernet service offers as two standalone offers with an auto add relationship that adds the Ethernet access device when a dedicated internet service is added.
- D. Model dedicated internet service as a child product of the Ethernet access device offer.
Answer: C
NEW QUESTION # 14
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
- A. The product Service sold has a recurring charge
- B. The product services sold will have child features added in the future
- C. The product/service sold is high volume, one time billing event, such as a pay per view
- D. The product services sold can undergo future attribute changes
- E. The Product sold is a device accessory such as phone case
Answer: B,D
NEW QUESTION # 15
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?
- A. Top Order Item Scope
- B. Account Scope
- C. Downstream Order Item Scope
- D. Order Item Scope
Answer: B
NEW QUESTION # 16
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
- A. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
- B. Migrating millions of records may reduce query performance due to large data volumes
- C. Migrating millions of records will cause Order Management to fail during processing due to large volume
- D. This would require migrating all products sold within last 5 years, including those that are no longer sold.
- E. Migrating Assets instead of orders would provide more business Value.
Answer: C,D
NEW QUESTION # 17
Universal containers (UC) sells bundle of the TV service and VOIP line to its customer UC requires a modem to be one of the technical products as part of the bundle decomposition. UC also requires that when a customer orders as additional VOIP line in the future, it reuses the same modem technical product that was decomposed as part of initial bundle order.
- A. Create an M:1 decomposition relationship between TV to Modem and delete the decomposition relationships after the initial bundle order.
- B. Create a 1:1 decomposition relationship between TV to Modem and VOIP to Modem and decompose conditionally based on whether the modem Is already present in the Technical Inventory
- C. Create an M:1 decomposition relationship between TV to Modem and VOIP to Modem and set scope to account on modem technical product
- D. Create a 1:1 decomposition relationship between TV and VOIP to modem and set the scope to order item on Modem Technical Product
Answer: C
NEW QUESTION # 18
United Telecom has completed the high level design (HLD) phase and has information about the objects involved, data volumes, and file requirements, which three steps should a consultant take to assess the storage need on communication cloud.
- A. Analyze an external data storage system for more cost effective data storage
- B. Identify the storage needs between data storage and file storage.
- C. Analyze the storage usage of the existing legacy system
- D. Calculate the file and data storage required based on required data volume and file attachment requirements.
- E. Access the archiving strategy and determine how storage will be cleared though archiving.
Answer: C,D,E
NEW QUESTION # 19
Universal Connect (UC) offers a router to its customer which is included as part of the business internet offer. However, the router has no commercial significance to the selling process. UC is currently using industries Order Management (OM). How should a consultant model with respect to the business internet offer?
- A. Model the router as a default child product of business internet offer but hide it from the quote document before sending it to the customer for review
- B. Model the router technical product and decompose it from the business internet offer.
- C. Model the router as separate standalone offer and add the router once the business internet offer is added via an auto add rule
- D. Model the router as an attribute of the business internet offer with a default value of 'included'
Answer: B
NEW QUESTION # 20
During the discovery phase a consultant learns that provisioning the internet service requires multiple steps of integration. The first step returns as identifier that is required for the second steps, but is meaningless in ensuring steps afterwards. How should the consultant implement this requirement in Order Management with the least amount of configurations?
- A. Implement the integration using an integration procedure, which can make both callouts, and pass identifier as a variable from one step to another
- B. Model a non- assetizable attribute on the technical product to hold the identifiers configure both orchestration items for provisioning on the same swimlane
- C. Implement the multiple call logic in Enterprise service Bus and have a single callout to the ESB in orchestration
- D. Create a Callout that uses a customer adaptor. This adaptor is implemented in Apex and can make both callouts and keep the identifier in memory in between callouts
Answer: B
NEW QUESTION # 21
UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement
- A. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
- B. Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
- C. Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
- D. Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
Answer: A
NEW QUESTION # 22
UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.
- A. Create one decomposition relationship each from all commercial offerings to the same technical product
- B. Create one decomposition relationship each via one parent class product from all commercial offerings
- C. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
- D. Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
Answer: B
NEW QUESTION # 23
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?
- A. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
- B. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
- C. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
- D. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
Answer: B
Explanation:
Base offer Spec Type should not have object sub type as best practice
NEW QUESTION # 24
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
- A. Promotions
- B. Time Plan
- C. Offering
- D. Discount
Answer: A,B
NEW QUESTION # 25
Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?
- A. User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets
- B. Users, Consumer Account, Billing Account, Service Account, Contacts, Assets
- C. User, Person Account, Billing Account, Service Account, Contacts, Assets.
- D. User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets
Answer: D
NEW QUESTION # 26
A consultant analyzing integrations to various fulfillment systems. While the consultant beliefs that process shall be automated, they have identified one particular complex integration that has a formatted payload that verify JSON Implemented for nonstandard error response to be returned to order management from the fulfillment system. How should the consultant solve this used case?
- A. Recommend that this step to be handled manually by having the user navigation to the fulfillment system's native UI .......logic
- B. Use a dataRaptor to grab the JSON payload from Order Management to pass it to the fulfillment system directly.
- C. Attach an Omniscript ta task and handle the integration manually
- D. Use Apex to be able to send the customized payload and interpret the response
Answer: D
NEW QUESTION # 27
ABC cloud communication service provider that uses communication cloud for their B2B Market. ABC cloud sells services to tier 1 enterprise companies across the globe the number of items in the cart for each customer is usually high and with new products being introduced, the company expects even higher cart numbers. Sales representative started to notice performance reduction while submitting big carts to order management. A consultant was asked to provide design guidance for product design while taking into consideration communication cloud CPQ and order management constraints. Which two options should the consultant consider while designing the commercial catalog?
- A. Advise them to use picklist attribute with multiple pick lists values instead of configuring new products
- B. Keep the number of attribute on the product low, avoid big picklist and direct assignments.
- C. Model all product in flat while controlling the cardinality with AutoAdd and AutoRemove advanced rules
- D. Avoid deep product hierarchy and big list of add on, limit the number of advance rule such as AutoAdd or Auto Remove products.
Answer: A
NEW QUESTION # 28
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