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Salesforce Certified Slack Consultant Sample Questions:

1. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A) Key Messaging
B) Governance Session
C) Grid Design Workshop
D) Channel Strategy Session

2. You are a Slack consultant helping a client on Enterprise Grid set up Slack Connect channels that will be used to collaborate with external partners.
Unless modified from the default settings, who can send and accept invitations to direct message (DM) people outside the client's organization on Enterprise Grid?

A) Everyone, including guests
B) Workspace Admins and Workspace Owners only
C) Org Admins and Org Owners only
D) Everyone, except guests

3. Your client wants to provide periodic updates to their employees via Slack channels to decrease the number of emails and mandatory meetings. However, the client is concerned that some employees may miss the updates.
What type of channel would best address this concern?

A) Org-wide default channel, optional
B) Multi-workspace public channel
C) Org-wide default channel, required
D) Org-wide channel, required

4. You have a Slack Connect channel created with your client for your current engagement. Your client is new to Slack and wants to ensure that important information is easily accessible rather than searching within the channel.
What should you advise your client do to accomplish this?

A) Use @channel with every message to notify the entire team of all messages.
B) Encourage team members to only post when absolutely necessary to minimize channel noise.
C) Disable threads to ensure all replies are visible.
D) Pin important messages and bookmark key documents to the channel.

5. Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?

A) In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
B) In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
C) In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
D) In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.

Solutions: