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Salesforce Certified Slack Consultant Sample Questions:

1. Which discovery question will best help you understand your client's security concerns and guidelines?

A) Which internal teams collaborate most frequently in your current organization?
B) What user support model does your organization use today to answer IT and Slack-related questions?
C) Is there frequent external collaboration between your organization and external parties such as customers and vendors today?
D) Are there groups within the organization that need more restrictive permissions or access than a typical employee?

2. You are in a discovery session with a new client.
Which future deliverable will be most impacted by what you learn about your client's existing support model?

A) Key Messaging
B) Governance Session
C) Grid Design Workshop
D) Channel Strategy Session

3. You learn during the project kickoff session that a client recently purchased Enterprise Grid with the hopes of growing their market share by strengthening partnerships with external vendors. The client is also looking to improve company culture by encouraging employees to engage in cross-functional collaboration more often.
You need to help the client draft their vision statement for Slack.
Which vision statement is the most appropriate for your client?

A) With Slack we will build deeper connections by using a single global collaboration platform.
B) Slack will be the core communication platform and will scale our business by providing a secure method of communication with external organizations.
C) Slack will help ensure our people and teams have the best collaboration tools by using a leading enterprise software that is intelligent, innovative and flexible.
D) Slack will enable us to expedite our sales cycle time by 50%, while supporting our employees with seamless communication power.

4. Your Enterprise Grid plan client is preparing a presentation for senior leadership and needs to provide a complete count of the number of people in the workspace.
Which org-level metric should you recommend your client use to find this count?

A) Guests
B) Full members
C) Total membership
D) Members who posted

5. Your client is researching the acquisition of a new company and wants to collaborate on the acquisition in Slack. The acquisition would be a long-term process and would need input from many departments from different workspaces, including finance and legal. Given that the acquisition is still in consideration, this information needs to be kept private.
How would you recommend they collaborate?

A) Through a separate hidden workspace.
B) Use public channels to collaborate on general acquisition issues, and private channels to collaborate on sensitive information.
C) Through multi-workspace channels.
D) House all acquisition related channels in a global workspace and make all channels private.

Solutions: