Last Updated: Aug 23, 2026
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| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Operations & Maintenance | 15% | - Monitoring, logging and fault management - Performance optimization and troubleshooting - Backup, restore and upgrade procedures |
| Topic 2: SDM Solution Overview | 20% | - SDM deployment models and use cases - NSOP architecture and components - Subscriber Data Management concepts |
| Topic 3: Network Planning & Design | 30% | - Capacity and dimensioning principles - Interworking with core network elements - High availability and redundancy design |
| Topic 4: Security & Compliance | 10% | - Access control and authentication - Data privacy and regulatory compliance |
| Topic 5: Installation & Configuration | 25% | - Basic and advanced configuration settings - Database and storage configuration - NSOP software installation procedures |
1. Which description is MOST descriptive of Network Operations in an Operator organisation?
A) Network Operations provides the management of the operated network and all events that may cause any disruption of service to end users or cause it to be in a jeopardous state. It follows that the overriding delivery objective is to provide the quality of service as defined by the business and promised to the end users.
B) Network Operations is part of the Outsourced services and is responsible for managing all the NwOps functions: Fault Management; Configuration Management; Performance Management; Security Management; OSS Administration; Maintenance, It does not include but Network Planning activities.
C) Network Operations is the part of a customer's organisation that manages the Network Elements to ensure they are maintained and operative at all times to provide the quality of service promised to the end-users.
D) Network Operations is managed by the Chief Technical Officer or equivalent and is the part of the organization responsible for matters of a technical nature including repairing the network to the quality standards agreed with their customers.
2. According to the Operation Model, which entity in the NSN organization can support in providing to the customer, information regarding local Network security protection regulation?
A) Legal Intellectual Property Rights.
B) Real Estate.
C) Information Technology.
D) Human Resources.
3. Which BEST describes the responsibility of the Security Management organization?
A) Management of Third parties supporting the security functions, Access Monitoring, Network Secur ID Management.
B) Security Checks, NDA definition, Premises Security (Management of Third party & Collaborators who need to access to premises).
C) Security Monitoring, Incident Management, Provisioning Management, Infrastructure and Premises Security and all associated administration.
D) Network Security Management, Access Security Management, H&S related security.
4. How would you handle performance problems related to RAN frequency planning in a project where customer is responsible for Network Planning?
A) Do nothing, the performance problems are customer's responsibility in this case.
B) Request an NSN NPO Solution Consultant to meet the customer for evaluating a potential up selling opportunity.
C) Request Field Ops teams to go to the field, make test calls and help the customer to identify where the problem is MOST critical.
D) Request NPO resources and start troubleshooting.
5. Why is it important to record changes in scope, schedule or cost?
A) To maintain the profitability of the business case for NSN.
B) To ensure customer satisfaction.
C) To ensure that change management can approve the changes.
D) To ensure NSN is able to fulfill its contractual obligations satisfactorily over the contract life cycle.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |
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