Prepare with Salesforce AP-222 exam torrent, pass for sure
Updated: Aug 17, 2026
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Salesforce AP-222 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Public Sector Solutions Accredited Professional |
| Exam Number: | AP-222 |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Sales Cloud Consultant |
| Exam Format: | Multiple Choice, Multiple Select |
| Real Exam Qty: | 50 |
| Exam Price: | USD 200 |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Certificate Validity Period: | 2 years (subject to Salesforce credential renewal policy) |
| Passing Score: | 65% |
| Sample Questions: | Salesforce AP-222 Sample Questions |
| Exam Way: | Online proctored exam at Pearson VUE testing centers or remote proctored |
| Pre Condition: | Recommended: Salesforce Certified Administrator credential and hands-on experience with Salesforce Public Sector Solutions implementations |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/publicsectorsolutions |
Salesforce AP-222 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Public Sector Solutions Overview | 15% | - Government and Public Sector industry fundamentals - Salesforce Public Sector Solutions product positioning - Key use cases and common scenarios |
| Topic 2: Public Sector Data Model | 20% | - Service territory and location-based services - Case and investigation management - Permit and license object relationships - Constituent and household data model |
| Topic 3: Configuration and Customization | 15% | - Lightning Experience customization - Constituent engagement portal configuration - Workflow and approval processes - Reporting and analytics for public sector |
| Topic 4: Implementation Considerations | 20% | - Integration patterns for government systems - Security and compliance requirements - Data migration considerations - User adoption strategies |
| Topic 5: Government Community Cloud | 20% | - Permitting and licensing capabilities - Case management for government - GCC features and capabilities - Constituent engagement features |
| Topic 6: Best Practices and Governance | 10% | - Accessibility and compliance standards - Performance optimization - Public sector implementation best practices |
Salesforce Public Sector Solutions Accredited Professional Sample Questions:
1. What are the two key document types that a consultant might be asked to produce for Public Sector Solutions implementation?
A) Marketing Plan
B) Functional requirements specification (FRS)
C) Budget Plan
D) User Stories
2. A government agency runs various research and grant programs for scholars. They have decided to use the Individual Application object in Grants Management for Public Sector Solutions. Which Salesforce features must be enabled to support this use case?
A) Person Accounts
B) Product Schedule
C) Salesforce Flow
D) Custom Object for Applications
3. Bohavhan has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes.
Bohavhan is looking for advice on providing up- to- date information about permit and license processes to constituents so their call center inbound call numbers can be reduced. Which solution would allow constituents to find answers to their questions before beginning the application process while reducing implementation and maintenance costs?
A) Implement Salesforce Knowledge, and publish articles to the Bohavhan public website via Lightning Out.
B) Implement Salesforce Knowledge, and publish articles to the Bohavhan public website CMS via outbound API calls.
C) Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.
D) Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
4. A government agency is responsible for providing licenses to various sporting events. To acquire the license, individuals need to pay the required fees. The System Administrator for Public Sector Solution main responsibility is to automatically map and set the fees for each application to ensure the correct fees are mapped. Which Business Rules Engine tool is used here?
A) Decision Matrices
B) Workflow Field Updates
C) Process Builder
D) Data matrices
5. A public sector agency recently implemented Public Sector Solutions for Licenses, Permits, and Inspections. The agency now wants to enable analytics to gather key metrics on the number of licenses issued, the number of permits revoked, and the number of inspections made per month.
The agency has enabled analytics by turning on the "Enable CRM Analytics" setting. The agency wants to set up administrator users who will create and manage the Analytics for Licenses, Permits, and Inspections app. What two permission sets are required to set up the administrator users for analytics?
A) CRMA for Public Sector Admin
B) CRM Analytics Admin
C) CRM Analytics Plus Admin
D) CRM Analytics LPI Admin
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: A,D |
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