Updated: Aug 16, 2026
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| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Sales Cloud Consultant |
| Exam Number: | Sales-Con-201 |
| Available Languages: | English |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 200 |
| Real Exam Qty: | 60 |
| Exam Format: | Multiple-choice, Multiple-select |
| Related Certifications: | Salesforce Certified Platform Administrator Salesforce Certified Service Cloud Consultant Salesforce Certified Education Cloud Consultant |
| Passing Score: | 69% |
| Sample Questions: | Salesforce Sales-Con-201 Sample Questions |
| Exam Way: | Online proctored or onsite at a testing center |
| Pre Condition: | Salesforce Certified Platform Administrator |
| Official Syllabus URL: | https://trailhead.salesforce.com/en/credentials/salescloudconsultant |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Lead Management | 12% | - Lead scoring and routing - Lead qualification and conversion |
| Topic 2: Sales Cloud Analytics | 10% | - Sales metrics and KPIs - Reports and dashboards for sales |
| Topic 3: Sales Cloud Configuration | 16% | - Sales Cloud features and customization - Sales processes and workflows |
| Topic 4: Account and Contact Management | 12% | - Account hierarchy and relationships - Contact management best practices |
| Topic 5: Opportunity Management | 17% | - Opportunity stages and pipeline management - Forecasting and quota management |
| Topic 6: Practical Application of Sales Cloud Expertise | 33% | - Scalability and maintainability - Sales Cloud implementation strategies - Customer success and solution delivery |
1. Cloud Kicks wants existing sales reps to adopt the new Sales Cloud implementation quickly and reduce resistance to change. What should the consultant recommend as part of the rollout strategy?
A) A change management plan including training, communication, and executive sponsorship
B) A single email announcement with no follow-up
C) Immediate mandatory usage with no training
2. Cloud Kicks has a Web-to-Lead form on its website. Following an update to the form to add new picklist values, some leads are routing to the default lead owner. What should the consultant validate when troubleshooting the issue?
A) Picklist values are included in only one rule entry.
B) A new web-to-lead form needs to be created to reflect the new picklist values.
C) The picklist values are part of Lead assignment rule criteria.
3. Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to Influential campaigns. Which feature will allow for revenue share with standard and custom attribution models?
A) Create a formula field to track Campaign Influence.
B) Create a reporting snapshot for Campaign Influence.
C) Customizable Campaign Influence for reporting.
4. Cloud Kicks manages prospects for lead generation in a marketing application. To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?
A) Contacted prospects
B) Qualified prospects
C) All prospects
5. Cloud Kicks (CK) is adding hundreds of new accounts to Sales Cloud daily. CK uses an automated process to assign Account owners. If no assignment can be made for an account, it will be routed to a specific user who will manually review and re-assign it at a later date. This user may have thousands of account records assigned. Which solution should the consultant recommend when CK sets up the new account process?
A) Add the user to a separate role at the lowest level of the role hierarchy.
B) Assign the Modify All Data permission to the user.
C) Place the user in 4 separate role at the highest level! of the role hierarchy.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: A |
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