Prepare with Avaya 33810X exam torrent, pass for sure
Updated: Aug 21, 2026
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Avaya 33810X Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya Aura® Contact Center Solution Design Exam |
| Exam Number: | 33810X |
| Passing Score: | 700 / 1000 or 70% |
| Real Exam Qty: | 48 - 60 |
| Exam Format: | Multiple Choice, Multiple Response |
| Exam Price: | $199 USD |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Implementation Specialist Avaya Certified Solutions Specialist |
| Recommended Training: | Avaya Aura Contact Center Design and Implementation Course |
| Exam Registration: | Avaya Learning Portal Pearson VUE Avaya Exam Registration |
| Sample Questions: | Avaya 33810X Sample Questions |
| Exam Way: | Proctored exam at Pearson VUE test centers or online proctored |
| Pre Condition: | No formal mandatory prerequisites; recommended 2+ years of contact center design experience and Avaya ACSS or equivalent knowledge |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 33810X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integration & Interoperability | 15% | - Integration with Communication Manager - APIs and scripting interfaces - Third-party application integration |
| Implementation & Validation | 15% | - Performance optimization and monitoring - Deployment planning and best practices - Troubleshooting and support design |
| Design Requirements & Considerations | 25% | - Business and functional requirements analysis - Network and security design - High availability and redundancy design |
| Core Solution Components | 25% | - Contact Center Manager Server and Console - Multichannel and self-service capabilities - Avaya Aura Media Server and Session Manager integration |
| Solution Overview & Architecture | 20% | - System architecture and deployment models - Avaya Aura Contact Center components - Scalability and capacity planning |
Avaya Aura® Contact Center Solution Design Sample Questions:
1. AACC has an inbuilt Outbound Management.
Which resource controls the Preview Dialing method?
A) Agent
B) Administrator
C) Manager
D) Supervisor
2. Which three attributes describe the right context of a customer journey experience? (Choose three.)
A) Single Channel driven
B) Specific Report focused
C) Intelligent
D) Seamless
E) Personalized
3. Avaya One Source has orderable quotes for the Greenfield customer and existing customer.
How can a quote from Avaya One Source -Order center be placed as an order?
A) By using Create Order
B) By using Sales Force Updates
C) By using Create Proposal SSR
D) By using Create Upload Order SSR
4. Refer to the exhibit.
A Contact Center administrator uses different tools and applications In the Contact Center environment.
Which application is shown In the exhibit?
A) Avaya Contact Center Orchestration Designer
B) Avaya one-X® Agent Desktop
C) Avaya Agent Desktop
D) Agent Map
5. A support manager experienced that each Voice Contact runs through an application designed with the Which service controls the pathway through the application?
A) Task Flow Executor (TFE)
B) Telephony Services Manager (TSM)
C) Telephony Services Manager (TSM)
D) SIP Gateway Manager (SGM)
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |
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